Highwood Nursery is a part of Brockenhurst College.
Brockenhurst College is committed to protecting your privacy.
This privacy notice explains: how the College collects, uses and shares personal data; your rights in relation to the personal data we hold; and how we protect your and your child’s privacy.
Brockenhurst College is the controller of your personal data and complies with the requirements of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

The information that you give us
We will collect personal information from you about you and your child when your child is registered for nursery. This might include: name, address, date of birth, phone number, email address, parent/guardian/next of kin and contact details, ethnicity, health information, exam results, photos.

The legal basis for processing your information and how we use it
We may process your and your child’s personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

  • To interact with you before your child is registered, as part of the registration process (e.g. to answer enquiries) and once your child is registered, to provide the services as set out in the Nursery Contract;
  • To provide support for special requirements and medical conditions;
  • To deal with any concerns or feedback you may have;
  • For any other purpose for which you provide us with your personal data.
  • To communicate with you in relation to your child at nursery;
  • To monitor and evaluate the performance and effectiveness of the Nursery;
  • To promote equality and diversity throughout the Nursery;
  • To seek advice on our rights and obligations, such as where we require our own legal advice;
  • Recovering money you owe to us;
  • For fundraising purposes.
  • We may also process your personal data in order to comply with our legal obligations. In this respect, we may use your personal data for the following:
  • To meet our compliance and regulatory obligations, including Ofsted inspections;
  • To meet our compliance with anti-money laundering laws and safeguarding requirements;
  • For the prevention and detection of crime;
  • In order to assist with investigations (including criminal investigations) carried out by the police and other competent authorities.

We may also process your personal data where we have your specific, explicit consent to do so. In this respect, we may use your personal data for the following:

  • Contact you for direct marketing purposes;
  • To use pictures of your child to display round the Nursery

We may also process your personal data where it is necessary to protect your or another person’s vital interests.

Special category personal information

Where we collect special category personal information, we do this on the basis of consent. Special categories of personal data are personal data that reveal a person’s racial or ethnic origin, political opinions, religions or philosophical beliefs, trade union membership, genetic data (i.e. information about their inherited or acquired genetic characteristics, information about their physical, physiological or behavioural characteristics (such as facial images and fingerprints), physical or mental health, sexual life or sexual orientation and criminal records).

Sharing information with others

For the purposes referred to in this privacy notice and relying on the bases for processing as set out above, we may share personal data with certain third parties. We do not share personal information with anyone unless the law and our policies in accordance with the GDPR allow us to do so, or if we have specifically obtained consent. Otherwise, there will always be an agreement or contract in place to ensure that your data is handled in accordance with the College’s Data Protection Policy by the third party. We may disclose limited personal data to a variety of recipients including:

  • Our employees;
  • Agents and contractors where there is a legitimate reason for their receiving the information, including:;
    • internal and external auditors.
  • Those with a legitimate or legal interest in tracking your child’s progress and attendance, including:
    • The school your child will transition to after nursery.
  • Government departments and funding bodies where we have a statutory obligation to provide information (e.g. Hampshire County Council);
  • Crime prevention or detection agencies, including the police and the Department for Work and Pensions and Trading Standards;

You are given the opportunity to opt out of some of these data sharing arrangements, for example when you register with us, but you should carefully consider the possible impact of doing this.

International data transfers

Some of the personal data we process about you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), for example where it is processed by staff operating outside the EEA who work for us or for one of our suppliers, or where personal data is processed by one of our suppliers who is based outside the EEA or who uses storage facilities outside the EEA. There will always be an agreement or contract in place to ensure that your data is handled in accordance with the College’s Data Protection Policy.

In these circumstances, your personal data will only be transferred on one of the following bases:

  • Where the transfer is subject to one or more of the “appropriate safeguards” for international transfers prescribed by applicable law (e.g. standard data protection clauses adopted by the European Commission);
  • A European Commission decision provides that the country or territory to which the transfer is made ensures an adequate level of protection; or
  • There exists another situation where the transfer is permitted under applicable law (e.g. where we have your explicit consent)

Your Rights

Under the GDPR you have the following rights:

  • To obtain access to, and copies of, the personal data that we hold about you and your child – when fulfilling your request for a copy of your information, we remove information about other individuals;
  • To require us to correct the personal data we hold about you or your child if it is incorrect;
  • To require us to, in certain circumstances such as where our use of personal information is based on your consent and we have no other legal basis to use your personal information, erase your or your child’s personal data;
  • To require us to restrict our data processing activities
  • To withdraw consent: where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal. Where our processing is in accordance with one of the legal bases outlined above you will not be able to withdraw consent;
  • To receive from us the personal data we hold about you or your child which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;
  • To object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

You can lodge a complaint

If you have a problem with the way we process your or child’s data that we are unable to help you resolve, you have a right to lodge a complaint with the supervisory authority, which is the Information Commissioner’s Office (ICO). Please see their website for information If you are dissatisfied, please talk to us in the first instance where we will do our utmost to help.

How long your information is kept

We will not keep your personal information for longer than we need it for the purposes we have explained above. Subject to any other notices that we may provide to you, we may retain your child’s record until they reach age 21 and we will retain any Safeguarding records until your child reaches age 25.

Contact us

The College can be contacted at:
Brockenhurst College
Lyndhurst Road
SO42 7ZE
Tel: 01590 625555

If you have any queries about this privacy notice or how we process your personal data, you can contact our Data Protection Officer:

You can find out more about your rights under data protection legislation from the Information Commissioner’s Office website available at: